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الوصف الوظيفي Our client is a European Food Manufacturer, due to Growth & Expansion in the UAE they are expanding their team in the Workshop and are looking for a Manager to lead a team of Technicians and Engineers. The main responsibilities of the Service Manager will include: Formulate and present profit & loss plan for the Service department Monitor and control WIP (work in progress) Supervise a team of technicians. Ensure that all Health & Safety regulations are adhered to This is a fast-paced position requiring excellent task management abilities; the service manager plays a pivotal role in ensuring the highest standards of aftersales service, with a strong focus on customer care and satisfaction. The core aim of the role is to promote customer retention whilst managing a profitable department utilising the full extent of its team personnel and resources effectively and efficiently. المهارات • How well can you manage your incoming workload and perform under pressure, allocating resources accordingly? We’re looking for a strong decision maker who can prioritise workload in line with customer demand • You’ll be able to confidently oversee multiple jobs, ensuring workflow runs smoothly, with delays investigated and acted upon, invoicing checked and issued promptly • We’d like to see a strong interest in promoting the highest standards of customer service through communicating effectively across all relationships: customers (new and existing), colleagues and supplier representatives alike • As a ‘big picture’ role, you should understand systems and processes, with an understanding of the commercial drivers which make a modern dealership service department successful • Your career to date will be technically focused تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/maintenance-service-manager-kitchen-catering-equipment-food-beverage-dubai-4280082/ |
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