Customer Service Executive
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الوصف الوظيفي Employment Type: Full-time Salary: up to 7,000 AED all-inclusive, depending on experience and qualifications Job Location: Dubai, UAE Job Role: Act as an ambassador of the company at all times and attend to customer needs in a professional, friendly and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices Maintain a thorough knowledge of all departments, company products and services so that customers are provided accurate information Ensure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customer Report, evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken المهارات Open to European and Arabic nationals Male/Female, 33 years old and below Bachelor’s Degree in any related field, Master’s Degree is an advantage With at least 4 years of proven working experience in customer service or guest relation and with a good track record of managing client relationships with excellent client interface Must be committed with positive attitude Proficient in English, Arabic speaker is a plus About the client: The hiring company is a one stop shop, top of the line Business Setup Agency in Dubai that provides business setting up services as well as long term business needs support. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/customer-service-executive-4270060/ |
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