Vehicle Preparation Agent Supervisor | Hertz | Dubai

الوصف الوظيفي
Job Purpose: To improve the overall Customer Experience by ensuring the Vehicle Preparation team adheres to agreed Hertz standards concerning vehicle preparation.

Job Description:

Quality Checks:

Ensure that a random check of 5 vehicles per shift is done to ensure that the Hertz vehicle cleaning standards are maintained
Any discrepancy noticed must be promptly reported to Team Leader.
Ensure all VPAs trained on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work and Damage Identification.

Huddle Board Update:

Ensure that the Huddle board is updated before the start of shift as per template provided
Conduct a huddle with all VPAs before the start of each shift

Order of Production Bar Update: 

Update the Order of Production Bar with the required vehicle cards as per business requirements.
Reconcile the manifest with the excel file maintained by the Shift Supervisor
Ensure VPAs is selecting and preparing correct vehicles as per Substitution Matrix

VPA Productivity Report: 

Ensure the VPA productivity report is updated on a daily basis
Daily Car Wash report shared with Team Leader on daily basis.
Productivity report shared with the Team Leader on a weekly basis

Vehicle Cleaning Material Procurement and Inventory:

Maintain proper inventory of all materials required for vehicle cleaning and ensure proper stock is maintained.
Coordinate with various vendors to ensure we obtain materials at competitive rates

Fuel Management: 

Ensure the Fuel Consumption is entered daily
Perform Daily Fuel Consumption Comparison and share report with Team Leader
Order fuel as per SOP

Yard Cleaning Management: 

Ensure that the cleaning of the yard is managed as per agreement with the Facilities department
Contact with waste company to remove garbage from yard accordingly

Waste Water Management: 

Check Tank level
Coordinate with vendor
Receive service report, handling and reporting Trade Waste Discharge Permit Letters

Lost and Found Items Management: 

Ensure all Lost and Found items are promptly recorded in the Lost and Found items Log
Ensure all items are properly managed as per the Standard work for Lost and Found items

Admin and Inventory: 

Inventory of dirty branches (79, 120) to avoid ageing vehicles and child seats.
Perform DSM inventory on daily basis
Ensure all transfers is done correctly. Check in and check out in appropriate branch. Open NRTs are closed on daily basis.

المهارات
Minimum Qualifications and Knowledge:

Secondary School Certificate

Job-Specific Skills:

Knowledge of different vehicle specifications and operations

Behavioral Competencies:

Team Work, Customer Focus, Individual Accountability and Continuous Improvement
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
منطقة الإقامة الإمارات العربية المتحدة
الشهادة الثانوية العامة أو ما يعادلها

https://www.bayt.com/ar/uae/jobs/vehicle-preparation-agent-supervisor-hertz-dubai-4253228/