Product Manager | Al-Futtaim Automotive | Dubai

الوصف الوظيفي
Job purpose:

The role will be vital in translating digital business strategies into product strategies and roadmaps for the Automotive division. The position will be tasked with driving the growth of the business through a focus on consumer insights, customer experience design and data-backed decisions which will lead to a Sales & Aftersales digital portfolio of products and services that delivers sales performance, margin strength and competitive advantage in the Automotive sector in the UAE region and all Al-Futtaim Automotive international businesses.

This role will help deliver not only on existing digital roadmaps and aspirations but will be bringing forward ideas and innovative new ways to provide best in class digital end to end customer experiences from ideation to go to market and beyond stages while managing and leading digital PODs, squads and tribes. Leading from the front, the role will be responsible for maximising sales/profit through a commercial understanding of the product, customer, and internal capabilities.

This role will use specific discipline & technical knowledge to plan and enable a strategic roadmap for agile web and digital development that integrates User-Centred design, data analytics and digital / marketing automation in delivery outcomes for Automotive division digital aspiration with an ongoing role to drive continuous improvement beyond the completion of the initial uplift.

This role will work in a fast-paced environment and collaborate with cross-functional teams, and business stakeholders, to define our digital product priorities & roadmaps. The position will be responsible for gathering requirements, generating ideas, developing appropriate business cases and prioritising according to the strategic direction of AF Automotive Division & AF Group. The role will be responsible also for forecasting the growth opportunities associated with the Digital & CX vision, executing its delivery, and evangelising product adoption.

Key Accountabilities:

Operate within the framework and operating model of the Digital Product & CX as part of the Customer Centricity Centre of Excellence that can service and support all brands within the Automotive division
Defining product vision, identifying features and working closely with internal / external experts, technology and all relevant teams to get those features in the hands of customers
Communicate the product vision and drive the different teams to the common goal
Drive eCommerce initiatives and identify new areas of opportunities to elevate the company globally.
Collaborate with business stakeholders to define the roadmap and corresponding go-to-market strategies
Manage and coordinate cross-product dependencies across the Automotive division ensuring duplication of effort and wastage of budgets is eliminated
Define quarterly strategic plans and review execution to previous, quarterly plans with stakeholders and executive management
Evangelize the product vision, benefits to new feature capabilities, and educate stakeholders and internal teams on how they could be best used in their verticals of focus
Work with sales teams in pre-sales, sales & after sales technical and go-to-market discussions and prioritize roadmap and deliverables
Work with team members, other delivery leaders, team leaders, program managers and stakeholders, to identify /manage cross-organisational dependencies and remove any impediments from the team while promoting self-management and individual accountability.
Organise and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, demonstrations, and other required meetings.
Foster a team culture of innovation, creativity and thinking outside-the-box while adhering to architectural, governance, best practices and change guidelines.
Track and communicate team velocity and sprint/release progress.
Ensure the team is practicing the core delivery principles of collaboration, prioritisation, team accountability and visibility.
Effectively listen to the teams’ opinions/suggestions and empower the team to take ownership.
Provide inputs based on in-depth data analysis and demonstrate how that analysis impacts key product metrics
Manage prioritisation and trade-offs among customer experience, technical constraints and business drivers
Develop a deep understanding of our customers: their problems, their needs, their desires and use it to improve the experiences we deliver across all business units
Innovate, lead the industry, and ensure we stay ahead of competitors in product features
Identify opportunities for key initiatives to enhance the customer experience and improve the customer experience
Partner closely with Analytics to own and analyse division and product metrics: retention, monetisation, virality and engagement to report on variances and make product or operational recommendations

المهارات
Qualifications, experience, & skills:

Suitable university business qualification (Min Degree level)
Comfortable in ambiguous situations and can apply analytical thinking to guide direction
Ability to deliver customer strategies through design and product development
Solid business acumen, with the ability to identify the technology required for products in order to deliver business goals
Equally adept at solving complex problems and influencing teams and management to deliver them
Passionate about owning the conception, definition, execution, and delivery of product features
Ability to balance the needs of business stakeholders with customer needs to create the best experience for both
Experience managing products through the entire life cycle, from inception to launch
Knowledge and understanding of multiple product management and agile development methods
Comfortable working in a fast-paced environment with quick delivery time and rapid data-driven decision-making
A track record of standing up for the customer; challenge the status quo; tenacious and resilient in the pursuit of customers best interests
Up to date with customer best practice, insight and tooling to ensure we’re making the right decisions both now and for the future
Experience as a true believer and practitioner in the power of test & launch, the value of scientific evidence-based learning and accumulated incremental wins

Minimum Experience:

5+ years of experience in Customer Experience, eCommerce, and product management
3+ years of experience with digital technologies
Experience in working with agile methodologies
Experience of working in, leading, and managing Digital PODs, squads, and tribes
Experience managing customer centric and data led development practices across several teams
Experience managing both onsite and remote product and development teams
Ability to communicate with executive stakeholders on future value and past execution
Bachelor’s Degree in Marketing or Technical field, and/or technical leadership role preferred

Job-Specific Skills:

Excellent written and verbal communications skills to communicate new product developments to stakeholders
Excellent analytical and problem-solving skills when determining how to best solve market challenges
Desire to work in a fast-paced in environment
Ability to self-manage and self-motivate
Demonstrable success managing the delivering of technology-based projects using agile methodology
Substantial experience in managing and leading project teams
Exceptional client and partnership stakeholder and relationships
Broad technology experience, awareness of current technology trends and a sound understanding of contemporary software engineering practices and behaviours.

Behavioural Competencies:

Exceptional planning and organizational skill
Strong communication and influencing skills
Quality and result orientated
Commercial and cultural awareness
Interpersonal effectiveness and relationship building in multicultural environment
Leadership and Team building

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/product-manager-al-futtaim-automotive-dubai-4252881/