|
||||||||||||||||||
الوصف الوظيفي • Deliver the highest level of customer service by appropriately providing up to date knowledge about price, promotions, discounts and special packages as well as answer customer questions and concerns • Consistently upsell and cross-sell, based on the customer’s needs • Handle and resolve customer issues & escalate those that cannot be resolved to the Operations Manager • Handle regular, party, corporate & group bookings via phone calls, emails and social media • Handle on site bookings by providing information regarding the packages and closing the sale • Achieve the monthly & yearly booking targets and report the Sales Manager on the same • Place initial phone calls to qualify and warm up leads and generate interest • Prospecting, cold calling, and making appointments with new leads • Follow-up calls to prioritized leads and ensure customer follow up via, email, call or appointment المهارات • 2+ years of experience in sales or call center Professional and Personal Skills • Excellent verbal & written communication skills • Persuasive with strong communication skills to initiate, negotiate and close business deals. • Ability to handle multiple functions at one time while paying strict attention to detail and deadlines • Ability to maintain a courteous and patient demeanor while answering incoming customer service calls • Be an active listener who can show empathy while exemplifying professionalism and a positive attitude • Articulate and well versed with making presentations and sales pitches to prospective and existing clients • Aggressive follow up skills to ensure that deadlines are met • Strong negotiation skills to achieve best possible outcome out of a sales interaction Other Requirements: • Highly fluent in English. Bilingual is a plus • Available to work in shifts, on weekends & public holidays What we offer: • Excellent working environment • Substantial career progression • Market competitive salary package based on experience • Standard benefits as per the labor law تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/sales-executive-4244587/ |
||||||||||||||||||