Pavilion Manager

الوصف الوظيفي
The purpose of the Guest Services Pavilion Manager position is to lead the development and implementation of operational planning related to the successful delivery of the guest experience in the thematic pavilions.  This position will work with other relevant functional areas within the thematic pavilions team to ensure services and operations are integrated and aligned across the organization to ensure a seamless experience for all guests.

The main responsibilities of this role will include:

- Lead the GSE operations within the thematic pavilions;

- Align GSE goals and milestones with the goals and milestones set by the Pavilions Director;

- Align GSE services with other Functional Areas within the thematic pavilions;

- Keep the GSE operation running consistently while delivering the correct level of service;

- Respond to last minute issues at the thematic pavilions;

- Support Guest Services Pavilion Supervisors in managing staff and areas in the thematic pavilions;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Be able to contract manage manpower suppliers delivering services with the dedicated thematic pavilions;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues.

المهارات
6+ years management experience working on a previous major event programme or equivalent high density visitor’s attraction with specific experience related to Guest Services, as well as:

- A Bachelor’s degree within a relevant field;

- Experience leading a team of 50+ employees;

- Experience opening and operating a themed attraction or high volume guest services business;

- Experience in developing, writing and enforcing operational policies and procedures;

- Ability to react to and thrive in an actively changing work environment using complex problem solving, common sense and strong interpersonal skills;

- Experience working in a multi-cultural organization, GCC region desirable.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 8
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/pavilion-manager-4170873/