IT Supervisor

Job Description and Requirements
The IT Coordinator/Supervisor coordinates the installation and day-to-day usage of the Hotel’s systems, including, but not limited to, the property management system, point of sales system, telephone switch and call accounting system, back office and inventory system. And also responsible for identifying and resolving system problem..

Summary of Responsibilities:
Reporting to IT Manager, responsibilities and essential job functions include but are not limited to the following:

Plan, implement and coordinate the system installation within the approved schedule and budget.
Provide technical assistance in supporting the PMS.
Assist system manager in planning, organizing and developing structured training of the hotel personnel.
Diagnose and resolve hardware and software problems.
Provide all vendors with instructions, materials and supplies necessary for effective system operation.
Supervise the system logs.
Operate in compliance with all local, state and governmentregulations.
Maintain system software in operating condition.
Maintain software application configuration and security files.
Input changes as required.
Maintain computer user manuals and documentation.
Provide user manuals to departmental users as requested.
Maintain logs of system activity including saves, updates and problems.
Prepare summary each week and distribute to department heads.
Ensure that proper backup of files and libraries are properly backed up and stored off-site.
Serve as system operations trainer for hotel and assistdepartment heads with training evaluations.
Assist in planning, organizing and the developing departmental training manuals.
Ensure these manuals are kept updated by the departmental manager.
Qualifications :

Bachelor or college Degree in computer science or related discipline
At least 3 years experience in in Hotel Industry, with a minimum of 2 years in similar position.
Excellent communication skills (spoken, written).
Computer literate.
Conceptual and creative ability.
Microsoft Office software : Word, Excel, Power point

https://www.akhtaboot.com/en/uae/jobs/dubai/131787-IT-Supervisor-at-Hotel-Conrad