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الوصف الوظيفي The main responsibilities of this role include: - Assist the Facilities Manager to monitor service standards and functionality of the CAFM system throughout the event; - Carry out daily auditing and checks of the CAFM system to ensure all issues are captured and actioned within the agreed timeframes, Service Levels (SLA’s) & Key Performance Indicators (KPI’s); - Ensure all planned and reactive work orders are completed on site as per EXPO standards via the CAFM system; - Assist the site management team with the selection and mobilization of all third party service providers; - Attend regular management meetings with service providers and note follow up actions as required. Coordinate follow up on action items; - Review and make recommendations to maintain building integrity, maintaining accurate records as required; - Liaise with building contractors to follow through on approved work and ensure work is closed out as per CAFM service standards; - Assist in the compliance of existing Health and Safety policy, safe working practices and EXPO best practice, liaising closely with the Head of department, Health & Safety Managers; - Ensure all service providers remain compliant to EXPO Policies; - Operate and maintain an effective filing system for the department. المهارات - A bachelors degree within a relevant field; - Sufficient experience of overseeing an effective CAFM system for facilities or maintenance service in a busy organization; - Experience of working with contractors and suppliers and monitoring of service standards; - Proven experience of delivering excellent customer care and service in a large organization Experience of working with internal and external stakeholders; - Strong negotiation and presentation skills; - Ability to work closely and cooperatively with internal and external stakeholders; - Ability to provide ‘hands on’ support with the venue team and work extended hours when required; - Basic project management skills of budget, timeline and resources; - Organizational, time-management, computer and administrative skills. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/coordinator-cafm-operations-support-services-4146330/ |
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