Parts Advisor

Follows implemented targets and suitable measures for the parts sales department
 Meets objectives for specific sales areas, e.g. wheels, tyres, air conditioning systems, etc.
 Takes back parts in accordance with guidelines (warranty, goodwill, exchange).
 Sells actively parts.
 Provides competent technical advice to customers.
 Responsible for proper billing.
 Process customer orders and recommend additional related repair items.
 Gain superior product knowledge and understanding of vehicle components to effectively help customers.
 Plans sale activities.
 Prepares all-inclusive price offers in consultation with the service department.
 Furnishes and updates sales literature.
 Ensures appropriate stock and inventory of parts and accessories.
 Assist with daily inventory, receiving, stocking and shipping.
 Assist in maintaining perpetual inventories.
 Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
 Maintain records of time, expenses and materials.

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