Senior Credit Control Officer - UAE National

الوصف الوظيفي
Job Purpose:

Working as part of a Finance team providing a comprehensive, accurate and timely accounting/Collection service which will enhance the position of the company through efficient management, collection and reconciliation of customer accounts that ensures accuracy in financial/customer records.

Principle Accountabilities:

To familiarize self with all credit control, accounting, quality, policies & processes and other relevant company procedures (i.e. DOA’s) ensuring that these are strictly adhered to fulfill business objectives and familiarization with relevant ERP/other systems
Follow up on due invoices by telephone, email & reminder letter within agreed timelines as per collection/accounting policy. Maintain accurate records of all customer activity. Ensure that customer’s outstanding are cleared by customer on a timely basis & reduce/minimize impairment of receivables for TECOM Group. Have clear understanding of the provision policies and its impact on business profitability
Effectively deal with customer account queries / complaints, including liaising with other departments, to ensure they are concluded satisfactorily and on time. To ensure all customer queries are logged and recorded on to the ERP system by creating support tasks
Handle disputed invoices and follow up for correction with other functions (leasing/Billing) for dispute resolution. Provide accurate advice on billing queries to customers with respect to VAT/invoice details/lease details and other queries. Respond promptly and completely to both customers and internal enquiries. Ensuring debit notes are advised to customers and appropriate recording of the same (i.e. for bounce cheque charges, late payment fees) and credit notes are advised and recorded for any wrong invoicing/charges
Ensure timely and accurate application of funds received from customers.  Perform customer account reconciliations as required. Send periodic updated customer statements (SOA)/letters as may be requested/when communicating outstanding balances with customers/filing legal cases/repossession etc.
Identify changes in payment patterns and propose action to avert indebtedness. To inform the Credit Control Manager immediately of all important developments / issues and report on status of Customer accounts on a regular basis
Monitoring & taking timely action on bounce cheques from customers as per collection policies as well as filing (collection safe) of physical bounced cheques. To update e-litigation system to file police cases and to follow up with “DH litigation and disputes” function. To advise on initiating repossession of premise based on overdue non-settlement. Prepare files for transfer to the external debt recovery appointed agencies, if required
Propose analysis for write off of irrecoverable debts
Ensure periodic meeting with brands/business to discuss customer outstanding and action plans to ensure collection efficiencies. Escalate overdue balances to business heads/Collection manager/Accounting head for corrective actions
Coordinate for audit activities – internal & external and assist the auditors for completing audits as per the schedule
Implement action plans along with Credit Control Manager for audit findings and interact internally and externally to ensure all the audit findings are worked on and successfully dealt with facilitating subsequent audits
Continuous review of all administrative procedures, paperwork, etc. in the function and the suggestion of proposals for improvement. Assist in the testing of any new credit control system
All other reasonable administrative duties related to the credit control function, including filing and archiving

المهارات
Minimum Qualifications/Experience:

Bachelor’s degree in Finance or Accounting
Competence in Microsoft Office products with proficiency in Excel and knowledge of ERP accounting software
5 years of experience
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة العقارات; الخدمات المالية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي التمويل والإستثمار
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة دبي,الإمارات العربية المتحدة
الجنسية الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/senior-credit-control-officer-uae-national-4142748/