Officer - Customer Service

Assist with placement of orders, refunds, or exchanges.
Prepares proforma ,SO’s , & Invoices for customers,sales & service team, export sales.
Prepare cost estimates for new products.
Open and maintain customer accounts by recording account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers.
Inform customer of new products and check about past experiences/products.
Closeout or open call records
Compile reports on overall customer satisfaction

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.naukrigulf.com/officer-customer-service-jobs-in-dubai-uae-in-m-r-s-packaging-limited-3-to-5-years-jid-231219000093