EBC Sales Manager

الوصف الوظيفي
The following are specific responsibilities and contributions critical to the successful performance of the position:
Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved.
Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities.
Responds to telephone inquires/ requests for group business in the defined timeline.
Create and maintain accurate customer meeting/event records in Marsha/Opera capture feedback and make suggestions for adapting offering.
Suggests positive alternatives through cross-referrals, and ensures that business booked is within hotel parameters.
Processes all correspondence within acceptable agreed time lines.
Monitor developments, innovations and best practice across the estate and competitor organizations and implement any process that will improve sales performance.
Ensure follow up takes place with clients and opportunities are sought for repeat bookings.
Support other hotel associates on their development of sales awareness and selling skills.
Prepares and maintains accurate account information and profiles in Delphi
Ensure that all sales opportunities are effectively cross-referred where possible using the appropriate cross-sell protocol.
Produces contracts, proposals, BEO’s and other related booking documentation.
Ensure strong knowledge of cluster Conference & Events products and selling strategies.
Utilizes selling skills to book all aspects of meeting in one phone call.
Proficiency in meeting room set-ups, A/V, and other support services
Strong knowledge of all hotels in the cluster; selling features, benefits and objectives
Understanding of contract management and legalities.
Maximize revenue by up-selling creative F & B and other event options
Understand need hotels strategy as developed by revenue management
Understand and achievement of team and individual goals
Systems and software knowledge (Delphi, Microsoft, Profit Pack, Internet, Marriott Global Source)
Perceive the wider impact of issues on the immediate business environment
Communicate the vision in the way that generates excitement, enthusiasm and commitment.
Focus on the customer and find ways to meet, exceed their expectations
Build productive relationships with colleagues both internally and externally
Identify and manage the best resources to effectively deliver project plans.
المهارات
- تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/ebc-sales-manager-4130005/