Call Center/Telesales Agent

الوصف الوظيفي
Duties and Responsibilities: - To contact current and new customers (through outbound & inbound means) and generate orders in order to achieve company business targets / objectives.
Job Responsibilities:
- Responsible for achieving KPIs (daily, weekly, monthly).
- Responsible for contacting customers and generating orders.
- Responsible for receiving inbound and outbound calls and generating orders.
- Responsible for attending to all customer problems / issues without delay.
- Responsible for the creation of new customers, maintaining current and new customer bases and customer satisfaction.
- Responsible for performing any other duties assigned by superiors / senior management.
المهارات
Education, Experience and Skills:
- Preference to have at least 2 years’ experience in a Call Center set up.
- Very strong customer service background.
- Must be having knowledge & experience with support and call center tools including phone systems, CRM or call logging.
- Must be having very strong knowledge of customer care techniques & processes; listening skills; customer satisfaction; excellent telephonic skills; Customer focus & service.
- Possessing excellent communication & presentation skills (both written & verbal).
- Must be having very strong selling skills / abilities – convincing customers; addressing objections.
- Must be having excellent problem solving skills.
- Proven ability & experience in achieving KPIs / targets.
- Proven ability & experience in performing variety of tasks (multitasking).
- Possessing strong negotiation skills / abilities & data entry skills.
- Must be a team player, innovator & results oriented.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة السلع الاستهلاكية سريعة التداول; الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2
منطقة الإقامة الإمارات العربية المتحدة
الجنس ذكر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/call-center-telesales-agent-4129074/