Service Projects and Costing Manager

الوصف الوظيفي
Smiths Detection is looking for a Service Projects & Costing Manager – SDME who will assist and support the Service team in multiple aspects including, but not limited to, costing of service opportunities, review of tender documents, development of service concepts, management and creation of service contracts, analysis of data including spare part consumption, labour rates and SAP data analysis.
This position requires excellent organisational and prioritisation skills, and the ability to work independently as well as cross-functionally towards tight deadlines and schedules. This position may also be required to manage distributors / channel partners and the services provided in countries such as Pakistan, Bahrain and Jordan.
Duties and Responsibilities
Manage all internal and external stakeholders
Support drafting and finalization of service offers
Complete service costing activities for standard and complex orders
Review of tender documents and develop service concept for delivering customer expectations and SLA requirements
Management and creation of service contracts supporting the Middle East region
Service performance analysis and data review – including SAP data entries, spare part consumptions, labour rates, labour hours booked against standard jobs to identify trends and opportunities for improvement
Assumes ownership for achieving defined customer performance metrics
Actively seek obstacles to service operation and implement solutions to improve operational efficiency
Support projects actively from bid stage to tender submission by interfacing with programs and sales to make sure all service objectives and costing of the project are successfully completed and opportunity packs updated timely
Support recruitment activities of staff to include interviewing, selection, hiring and salary negotiation as required. Coach, develop, retain, review and recommend corrective action for employees.
Design measurement metrics and publish management reports monthly to gauge performance.
Support staff and sales personnel with site visits as necessary.
Develop and deliver internal and external deliverables on time and to a high standard.
Perform risk analysis and manage a risk register to anticipate potential issues, define and implement related risk mitigation plans, and follow mitigation plans through to completion.
Identify program support requirements and propose appropriate solutions
Manage third party service providers, as needed
Provide input and support driving continuous improvement of the service policies, processes and practices
Promote best practice with other Smiths colleagues
Create effective and relevant business communication in line with business needs
Extensive travel and overtime work may be required.
Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities
Comply with and promote all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety
Other duties as required
المهارات
Bachelor’s Degree in a technical discipline is required. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialised software programs. PMP certification and PM training is preferred.
Extensive experience, preferably in a technical field, with a minimum of 3 years prior experience in Field Service. Experience in X-ray field preferred.
Essential: Competent in MS Word, Excel, PowerPoint, Project and SAP
Demonstrable capability in problem solving and commercial awareness
Able to effectively influence stakeholders within a matrix and culturally diverse organization
Able to understand and interpret commercial data / reports
Experience in working with cross-functional teams in a matrix organization
Proficient in task estimation, and service costing.
Demonstrated superior problem solving, analytical and decision-making skills.
Ability to build relationships with a diverse group of both technical and non-technical resources.
Highly disciplined individual, self-motivated, delivery focused with the ability to multi-task effectively.
Proven experience efficiently generating creative solutions to challenging cost- or resource- constrained designs.
Ability to lift packages up to 50 lbs. unassisted.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة النفط والغاز
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/service-projects-and-costing-manager-4128736/