Manager Technical Services

الوصف الوظيفي
The Technical Service function is responsible for providing Security Technical Support and Service Delivery Management to the Security Department for all phases of the programme, including event and legacy.  This extends to Security Technical Design and Review, Procurement (both Construction and Event), Systems Delivery and Maintenance, Systems measurement and improvement and stakeholder integration. The purpose of the Manager Technical Services Delivery Management is to provide service delivery management within the technical services functional area that supports the Security Department; this includes but not be limited to technical services delivery measurements/management, technical operation & maintenance support and Security Technical Help Desk management. Main responsibilities of this role will include: - Manage technical operation and maintenance of all security systems in line with the business continuity requirement and KPI terms of reference; - Technical Services KPI setup & best practice benchmarks for the technical operation and maintenance; - Set up the Security Technical Help Desk, including Security Help Desk services management, ensuring that all issues are resolved; - Oversee the Security System technical services delivery management, system administration, technical support and interface management; - Manage the Technical Operation & Maintenance for all Security Systems; - Undertake detailed business continuity planning for technical system operation; - Manager the Control room technical operation for ZOC/MOC/DPOC, including the reporting of Security services in control rooms.
المهارات
6+ years of work experience in relevant field, as well as:
- A Bachelor’s degree preferably with a major in Electricals & Electronics Engineering with ICT;
- Demonstrated Security Systems Operation & Maintenance experience;
- Demonstrated Customer support experience;
- Technical Services delivery KPI background;
- Ability to manage large volumes of data from multiple sources;
- Expert user of MS Office, including Visio and Project and other information management software.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 8
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/manager-technical-services-4125659/