الوصف الوظيفي
Duties and Responsibilities:
Promote Quality, Excellence and the concepts of continual improvement across the Sector by conducting internal awareness sessions.
Follow-up, coordinate and ensure the successful implementation and administration of Excellence Criteria according to the DGEP requirement, (Radar System) within the Sector.
Cooperate in the participation of the Sector employees, projects and teams in the internal Excellence Award and DGEP Awards, starting with the nomination to the preparation of needed documents, training and rehearsals for each nominee.
Execute internal Excellence self-assessment within the Sector and its departments.
Provide feedback to the management about the performance of the DGEP Assessments so that the same can be reviewed for possible improvement of the system.
Monitor all the improvement actions related to the assessment and measure their effectiveness.
Update the Results criteria of DGEP model (C6, C7, C8, C9) related to the Sector within the System.
Follow-up on the measurement of Process KPIs within the Sector and their analysis and improvement.
Follow-up on the implementation of the Process development and review plan within the Sector.
Conduct Quality audits within the Sector.
Coordinate with the related department within RTA on matters relating to quality audit and certifications.
Monitor all the corrective and preventive actions along with the possible control of the overall service being provided by Sector for their timely completion and effectiveness based on the decisions taken during audit management reviews.
Follow-up on the implementation of the Award plan & participate in the preparation of the awards submission files within the Sector.
Follow-up on the implementation of the communication plan with Partners & cooperate with the partners coordinators within the Sector.
Coordinate for the Implementation of KPIs related to Specialized Agreements within the Sector.
Submit the KPIs reports related to QE office / CEOs offices, and follow-up on the improvement actions.
Ensure the timely submission of business objectives related to Quality & Excellence to Development and Corporate Performance Department.
Participate in some functional improvement teams as and when required.
Perform other responsibilities related to the position as appropriate.
المهارات
Qualifications:
Bachelor in Quality, Business Administration, Industrial Engineering or Management Engineering / Masters preferred from a recognized University.
Excellence Certification (EFQM / DGEP / DQA / SKGEP), Quality Certification (ISO certified Auditor)
8 years of related working experience.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
Computer-literate performer with extensive software proficiency covering wide variety of applications.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Innovative problem-solver who can generate workable solutions and resolve complaints.
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة النقل بالسكك الحديدية والمترو; النقل بالسيارات
طبيعة عمل الشركة صاحب عمل (القطاع العام)
الدور الوظيفي مراقبة الجودة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 8
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي
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