Customer Service Attendant

الوصف الوظيفي
Providing all customers with services and ensuring expectations are met effectively.
Have a high level of product knowledge of the property and its facilities.
Handle day to day queries from customers and stake holders.
Answer telephone calls and queries.
Keep records of customer service requests, feedback and complains.
Prepare shift banking at the close of each shift, whenever cashiering transactions have been made, ensuring that the work is accurate , in balance and correctly recorded.
Ensure all cash are deposited at the end of the shift in accordance of the company policies and procedures.
Carry out meet and greet duties when needed by the center and for tour related groups, schools ect..
Work with customer service team leader to make sure all directories are up to date.
Assist customer service team leader in gathering / collecting in store merchandise and activities such as sales , promotions and ensuring all staff are aware of the same.
Report any supplier shortage, equipment that is faulty.
المهارات
Job notes:
Salary: 3,000 AED per month including standard benefits
Shifts: Rotational shifts
Off days: Rotational (any day in the week)
Expected Joining: Immediately
Candidates must be proficient in English and one of the below languages;
Russian
Chinese
Urdu
Arabic
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/customer-service-attendant-4100235/