Service Quality Manager

الوصف الوظيفي

Quest Search and Selection is working with a multinational automotive manufacturing company as they look for a Service Quality Manager to join their team in Dubai. You will be a vital part in ensuring that all service performance meet the quality standards and business KPIs.

As a Service Quality Manager, you will:

- Ensure that all service and repair follow the company’s quality standards
- Ensure documentation of implemented activities and measures
- Monitor service performance
- Generate relevant monthly reports
- Collaborate with other departments to keep aligned with service information systems
- Provide assistance to warranty service operations, implementing service strategies, and customer assistance
- Foster relationship with dealer network
- Perform relevant ad hoc tasks

Desirable skills and background:

- Bachelor’s degree, with at least 6 years industry experience in similar role or capacity
- Experience in the Automotive industry is a must
- Must have extensive experience in dealership
- Strong attention to details and dealer negotiation skills

If you think that you have the qualifications for this exciting opportunity, apply with your updated CV today and get a chance to be part of this highly successful Fortune 500 company.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
المهارات
service quality manager, automotive
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/service-quality-manager-4044000/