Manager, Enterprise Technology-Information Technology Department

Job Description and Requirements
The Responsibilities
Manages complex IT projects (linked with emerging technologies) through all stages of development – planning, scoping, budgeting, execution, final delivery and post implementation training.
Liaises with Systems Development, design and develop a “Mobile Application Strategy” for Zayed University which include:
Native vs. Web Apps vs. Hybrid development model
Target platform audience (iOS, Android, Blackberry or Windows)
Smartphone and Tablet distinction
App development/purchase selection (Blackboard, FAP, SharePoint etc.)
Training and development program
Liaise with Client Services, Systems Development and Network Operations in maintaining and expanding end-user relationship and satisfaction.
Manage administration, troubleshooting and training aspects of faculty, staff and students using tablets and smartphones.
Lead and manage a training development program for ZU Web and Mobile Application platforms including Blackboard, Cascade Server, SharePoint, ma3ak website and the use of tablets and smartphones (iAuthor, Pages, Numbers, Keynote, Citrix VDI and the use of cloud storage). Training would include:
Trainer mentored learning based on a regular schedule
Online video tutorials and tip-sheets managed and maintained on a regular basis
Faculty and Student Orientation to IT Services offered in ZU
Lead the support team for the VDI (Virtual Desktop Infrastructure) cloud setup while coordinating the efforts of all three IT teams (Systems Development, Network Operations and Client Services). This will ensure:
that the solution meets all end-user requirements and needs
it complies with original design specifications
adequate training has been provided to the support staff
the end-users have training programs and guides/tutorials available to handle the environment
procedure is in place to maintain and upgrade the system when needed
The Requirements Must possess a Master’s degree in IT from an accredited institution with a minimum of 10 years of experience in related field or an equivalent combination of education and experience. Successful project management experience in medium/large scale IT projects with complex requirements and user-needs.  In-depth knowledge and understanding of three key IT areas:
Systems Development – web application development life-cycle, .NET technologies and platform, Blackboard, Banner, Microsoft SharePoint 2010, Access Control Systems for student attendance, Content Management Systems (e.g. Hannonhill Cascade Server), RDBMS’s (Oracle, MS SQL, MySQL etc.)
Network Operations – Server hardware and operating systems (including Windows, Linux and Sun Solaris), virtualization technologies (include VMWare, Citrix and Windows), basic routing and switching, enterprise-wide wireless access, VPN and firewall, SAN and storage solutions, De-duplication based backup systems and appliances
Client Services – End-user support, Service-desk systems and operation, ITIL best practices and processes, training and development
In-depth knowledge and impact of emerging IT-based technologies including:
Tablets and smartphones (iPhone/iPad, Blackberry, Android and Windows)
Cloud-based solutions for storage and application sharing (iCloud, Dropbox, Box etc.)
VDI (Virtual Desktop Infrastructure)
Social networking tools (Twitter, Facebook etc.)
Understanding of University academic programs and initiatives, actual teaching experience in a higher education environment.

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/117415—Manager—Enterprise-Technology-Information-Technology-Department-at-Zayed-University