Job Description and Requirements
Job opportunity
The main purpose of this position is to process the access of all Serco Dubai Metro and Tram Staff by ensuring that they have a valid Id and access and to provide administrative support to the Security and Stakeholder Relations Department.
The Security and Stakeholder Relations and Administrator also process the renewal and temporary ID Badge application to activate all the IDs and update and maintain IAS Database of Serco Dubai Metro and Tram, RTA, Dubai Police & Third parties/Contractors staff.
key accountabilities
Process of New Dubai Metro and Tram ID Badge application and submission to the RTA
Issuing Temporary Dubai Metro and Tram ID Badge to New Joiners, Existing employee, Contractor/Third Parties and Retailers
Process of Renewal of Dubai Metro and Tram ID Badges application and submission to the RTA
Activating ID Badges of Dubai Metro and Tram staff, RTA, Dubai Police & Contractors/Third Parties
Deactivating lost/damaged/resigned ID Badges of Dubai Metro and Tram, RTA, Dubai Police & Contractors/Third Parties
Registering of associated details in the appropriate database(s)
What we are looking for in candidates
Valuing Difference: Respects Difference
Shows respect for individual differences and perspectives amongst colleagues
Transformation & Change: Adapts to change
Maintains effectiveness when experiencing changes in work responsibilities or environment.
Communication & Influence: Communicates Effectively
Clearly and concisely conveys information and ideas that engage others.
Personal Growth: Demonstrates Self Development
Takes responsibility for one’s own personal impact and development, focusing on increasing self-awareness as well as identifying new areas for learning and professional development and creating learning opportunities
Specific requirements
A minimum of 3 years, preferably 5 years of experience as an Administrator
Practical experience of IAS operation system relevant to a database of IDs
Ideally a Degree holder or high diploma of post-secondary education in a related discipline.
Knowledgeable in Microsoft Office particularly in Word, Excel, Powerpoint and Visio and ability to learn new software-based applications
Excellent communication and influencing skills
Excellent level of English comprehension, spoken and writing skills and in numeracy skills required to take minutes, prepare, edit, proofread letters, reports, etc.
Highly organized and methodical in approach to work
Motivated and flexible to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events, and emergencies
Arabic speaker is an advantage
Ability to liaise in a professional and persuasive manner with staff including RTA, Dubai Police, etc. at all levels in the organization
A dynamic, high energy individual who can support several groups/sections within a department
A mature and responsible approach to work and use initiative to solve problems and be able to liaise in a professional and persuasive manner with staff at all levels in the organization
Strong organizational skills, detail oriented, and the ability to handle multiple priorities
Ability to maintain confidentiality in handling highly sensitive, confidential and non-routine information
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/115767-Security—-Stakeholder-Administrator-at-Serco
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