Food & Beverage Attendant

Job Description and Requirements
To attend to guest’s requirements by taking food and beverage orders, delivering food and beverages whilst anticipating the needs of the customer and ensuring that the guest experience is of the highest standard.

Responsibility

Maintain full knowledge of the menu and possess the ability to give detailed descriptions of the dishes, including an understanding of the wine list.
Ensure food orders are correctly taken from guests and all orders are entered accurately into the Point of Sales System
Ensure that silver and crockery stock control is properly stocked and inspected prior to service
Ensure that table presentation is correctly maintained according to restaurant specific standards.
Maintain the station ensuring it is correctly set up and clean at all times also ensuring that the Runner tasks are correctly completed.
Provide friendly, excellent customer and food and beverage service to all guests
Provide as a strong link between kitchen and service areas
Deliver food and beverage items to customers
Consistently monitor the quality of food and beverage being served and report to the supervisor or assistant outlet manager
Manage customer complaints and suggestions and escalate any issues to the Restaurant Manager if required
Communicate clearly, professionally and concisely to both customers and the team
Skills
Technical

Must have basic computer skills
Hard

Basic Food Hygiene Certificate or Essential Food Safety Certificate (UAE accreditation)
Basic Health & Safety Awareness
Safe manual handling techniques
Solid Understanding of both the company/client policies and procedures
Soft

Must have a strong comprehension of English
Must have strong English-speaking skills
Must have strong interpersonal skills
Must hold strong customer service skills
Must know how to upsell effectively
Must be a strong team player
Must be able to build rapport with the customer
Must be able to anticipate the needs of the customer
Must be energetic and enthusiastic
Must have excellent hygiene and grooming standards
Must have the ability to deal with different customers
Must have the ability to work under pressure and solve problems

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/115762-Food—-Beverage-Attendant-at-Transguard-Workforce-Solutions