الوصف الوظيفي
The Manager – Workforce Services is responsible for supporting the processing and maintenance of all Workforce in the Workforce Management System. This role plays a pivotal part in each step of the Volunteer Journey and the scheduling and rostering of the Event Workforce; with over 30,000 Workforce (mostly Volunteers).
The main responsibilities of this role will include:
- Work closely with the Volunteer, Training, Uniforms and Workforce Planning and Operations teams to determine policies, procedures, timeframes, and gather information necessary for the dissemination of event offers and invitations;
- Contribute to the development of policies and guidelines for Volunteer Assignments into Event Time roles;
- Help ensure all scheduling processes and policies are followed by Functional Areas, as well as assisting with system development of the scheduling module;
- Develop policies and guidelines for the Scheduling & Rostering of Volunteers and Paid Staff to Event Time roles;
- Assist with the streamlining of workforce processes in an efficient manner, to deliver an exceptional experience for every workforce member (particularly the volunteer workforce)
- Provide tools, templates, training, support and advice to Functional Areas to assist managing the Assignments and Scheduling & Rostering of Volunteers and Paid Staff at Event Time;
- Leverage strong relationships with Functional Areas to ensure Scheduling & Rostering meets all milestones.
المهارات
6+years relevant experience as well as:
- A Bachelor’s Degree;
- Strong relationship management skills;
- Strong written and verbal communication skills
- Immediate to advanced user of Microsoft Office, specifically Excel;
- Proficient in learning and utilising IT systems to effectively manage data;
- Team player with strong “people” skills;
- Flexible and resilient, ability to perform in a “fluid” environment;
- Positive attitude and eager to contribute to the success of Expo 2020;
- Previous experience working in a fast-paced, multi-level, project-based environment with emphasis on timelines and delivery an asset;
- Experience in the scheduling and rostering of a large scale workforce.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة غير ذلك
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني 12
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/manager-workforce-services-3896719/