Mall Operations Manager

الوصف الوظيفي
Mall Operations Manager
The primary function of the Mall Operations Manager is to secure the maximum possible return over the medium to long term from the mall and lead all matters relating to the commerciality (including budgeting, forecasting and financial management) and to ensure that the property is operated, maintained and administered at an optimal level to deliver a first-class user experience. This means developing and implementing all operational strategies for every aspect of the mall functionality and the leading of the day to day operational delivery to the highest level of quality, to include but not limited to:
• Retail mall management
• Commercial management
• Tenant management
• Marketing and branding
• Leasing and rental revenue development
• Customer experience
• Quality, Safety, Health and Environment (QSHE)
• Processes, procedures and systems
• Engineering and other operational elements
• Cleaning
• Security
Conduct stakeholder relationships at management level to the satisfaction of both Management and the client. Identify new opportunities for the development of the partnering relationship with the tenants and foster long term relationships. Ensure that all reporting materials are delivered on time and to a high standard and that the services are delivered to ensure a fully functioning, customer centric mall. To lead the recruitment and deployment of the staff teams, ensure operational budget creation, develop commercial plans, forecasts and budgets and successfully deliver a mall, ready to trade.
Establishment of all systems, processes, policies and procedures, take-over of systems from base build team, establish scope of works for third party suppliers and tender opportunities within the market and select final suppliers for all outsourced services.
Job Type: Full-time
Salary: AED35,000.00 to AED40,000.00 /month

المهارات
1.Minimum Qualification/ Education/ Training
• Bachelor’s degree or diploma in a relevant discipline (essential)
• Technical or professional qualification (desirable)
2.Experience
• 5 years’ experience of shopping malls in an operational lead or general management role (desirable)
3.Knowledge and Skills
• Ability to demonstrate superior mall management skills and operational skills for a significant project.
• A leader who is experienced in organizing and leading a diverse number of disciplines and large staff teams.
• Sound understanding of the development process, including government approvals, feasibility analysis, pro-forma preparation and analysis, budgeting, cost control, facility management, leasing, and operations;
• Strong communication skills, both as it relates to internal communication within the group and co-owners; as well as outside stakeholders, such as industry and government officials, community groups, retailers, consultants and other real estate professionals;
• Has a reputation of developing new and “out of the box” solutions as opposed to simply proposing status quo or “flavour of the month” solutions;
• Has an entrepreneurial yet disciplined approach to development in terms of project and financial management;
• Comfortable working in a structured environment as it relates to reporting requirements;
4.Personal Attributes
• Team Player, used to working across multiple stakeholder.
• Is a driven and results oriented individual with a reputation of achieving results under challenging circumstances.
• Goal oriented, driven by outputs and solutions.
• Careful attention to detail.
• Well-developed critical thinking and problem solving skills.
• High levels of initiative and self-motivation.
• Flexibility and the ability to work in a public facing dynamic environment.
• Effective and quick decision making ability.
• Organization and planning, able to work strategically and at a tactical level.
• Maintain high standards of conduct and professionalism.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة البيع بالتجزئة/البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/mall-operations-manager-3894356/