Medical Case Manager

الوصف الوظيفي
Premier Healthcare Germany DMCC is a rapidly growing, Dubai based company working within the field of international patient management.
Our main focus is to coordinate and provide access to healthcare services related to medical care treatments in Germany and other European countries (among others UK, France, Italy, Switzerland) to international patients.
We are looking for a Medical Case Manager with strong spoken and written command of the English and Arabic language.

As Medical Case Manager,you will be a core member of our (small) Dubai team and part of our case-management team down in Hamburg, Germany. You will focus on the contact with the patients from the MENA region, to understand patient’s medical complaints and -history as input for a case-assessment as presented to your team in Hamburg.
The primary tasks include:
• First point of contact for mainly Arabic and English-speaking international patients in MENA region.
• Interview patients about their medical condition and understand their medical needs.
• Operational communication with representatives of insurance companies in the Gulf region.
• Entering all necessary and available data into CRM system and communicate with the team in Hamburg, both verbally and in writing.
• Communication with our clients about medical, service and financial matters.

المهارات
• Medical knowledge, gained through experience and/or education, is required.
• You are well structured and understand how to apply priority management of operational matters.
• Excellent oral and written English and Arabic skills are required.
• Communication, punctuality, proactivity and flexibility are important skills in this position
• Experience in (international) patient management in a B-to-B and/or B-to-C environment is preferred
• You have a creative and recourceful mind as they relate to finding quality, service and cost-solutions for your clients.
• You are a team player and keen to be part of a small but very ambitious international company.
• Strong working knowledge of MS office, CRM systems and cloud-related tasks.

If you are interested in such an exciting position please send us your application.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الخدمات الطبية/غير ذلك
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الطب والرعاية الصحية والتمريض
نوع التوظيف دوام كامل
الراتب الشهري $2,000 - $3,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 10
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 23 الحد الأقصى: 50
التعليم
Healthcare related

https://www.bayt.com/ar/uae/jobs/medical-case-manager-3882961/