IT Service Delivery Manager

الوصف الوظيفي
• Our service delivery manager’s role focuses on keeping clients satisfied with the company’s services through managing projects, fixing any reliability issues, tracking service metrics, managing project resource and budgets and helping lead the professionals responsible for getting services delivered to TSA s clients. • Duties can vary, based on the Customer and programs we offer. For example, the role requires analyzing a property or portfolio of properties and conducting health checks on our customers systems and services adoption and utilization, identifying best practices as well as areas of risk or poor performance. The role and responsibility also include troubleshooting system or technical issues, ensuring that service agreements get met and assisting the Account/Sales teams with any service extension or renewal issues. • The role requires someone who can keep a positive relationship with clients, manage project implementation and ongoing service delivery, meet deadlines, lead a team, stay organized, manage conflict and use creativity to find ways to make the service better while implementing appropriate SOP Standard Operating procedures to install and service our clients. • Your contribution will be critical for the successful execution of TSA s global expansion strategy by delivering a world class shared services model to ensure our Hotel clients performance and long-term growth and success

المهارات
IT Service Delivery Manager

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف/التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة

https://www.bayt.com/ar/uae/jobs/it-service-delivery-manager-3868198/