الوصف الوظيفي
*Job Purpose: Responsible for ensuring customer satisfaction by responding to questions, concerns, and needs. Identifies customer needs early in the process. Learns customer needs early in the request process and can please the customer quickly.*Accountabilities: -Essential functions and responsibilities include the following. Other functions may be assigned. -Promptly answers and responds to customer calls by determining needs, answering questions, or transferring to appropriate internal personnel, if needed. -Selects, prices, quotes, closes, and enters all HVAC related products/services. -Processes quick ship, all HVAC related products/services for TL and SE.- Prepares and maintains project files for business quoted. -Responsible for order write-ups, submittal preparation, order follow-ups, order expediting, or Service order routing. -Coordinates order and shipment procedures.-Flexibility to work overtime/weekends, as required.
المهارات
-EDUCATION and/or EXPERIENCE ? Degree in Mechanical Diploma or an Engineering diploma. ? One to two years customer service or HVAC experience a plus. -LANGUAGE SKILLS Must be able to communicate effectively with others over the phone. Ability to communicate in English, knowledge of Arabic is an added advantage.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف/التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
https://www.bayt.com/ar/uae/jobs/quotation-engineer-3867678/