الوصف الوظيفي
The role responsibilities entails coordination of documentation & processes with internal & external customers for Import & Export shipments of Air, Sea & Land to ensure smooth operations of the sales team activities.
This role will expedite functions such as, opening of relevant files, production of internal documentation, updating shipment statuses, assisting and advising customers of Arrival/ Departure, arranging deliveries & processing invoices. Functional experience in air / sea / land Customs brokerage is an added advantage.
Description
Provide administrative support to the sales team in connection with processing of customer inquiries – Quotations & giving timely updates
Provide sales administrative support in relation to scheduling of sales meetings, preparation of sales collateral material and client SOP’s.
Opening & closing of Job Files as per company set standards by ensuring each job as sufficient profits completion of job file and forwarding it to finance for invoicing
Log and monitor all Routing Orders
Invoicing as per company norms & standards
Monitor adherence to SOPs
Performance Indicators
1. Quotation logs
2. Capture enquiry IN timeline vs quotation OUT. KPI’s;
Import Enquiry: Quoted within 2 working days from the date of enquiry
Export Enquiry: Quoted within 1 working day from the date of enquiry
CRM reports
ERP system reports
CRM reports
ERP system reports
ERP/ CRM reports
المهارات
• Customer Centric
• Negotiation skills
• Accountability & Ownership
• Teamwork
• Good Communication
• Ethics & Integrity
• High competency with MS Office (Word, Excel, PowerPoint)
English (Spoken & Written Fluently), Other Languages are an advantage
3+ Years of relevant experience in a similar role/capacity within a reputable freight & logistics organization.
Relevant overall market knowledge in Freight Forwarding (Air/Sea/Land) & the capacity of their services & pricing structures
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3859129
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي
التعليم
Business or related field
https://www.bayt.com/ar/uae/jobs/sales-coordinator-3859129/