الوصف الوظيفي
Regional Service Sales Manager’s primary responsibility is to work incorporation with Eaton’s LSD (fire system & emergency lighting) distributors to develop and maintain relationships with clients and end users, wherever Eaton installed bases exist, with the objective to generate demand for recommended preventive services and to ensure products perform and deliver optimum performance. Additionally Regional Service Sales Manager will execute post order and MRO opportunities including site surveys, extensions, upgrade and fit out projects and maintenance agreements upholding business ethics and Eaton policies.
The Regional Service Sales Manager will maintain and develop service sales business in the defined area (Middle East Region) for the Life Safety Products and will have monitoring and coordinating brief for other products. This role will contribute to the sales objectives and sales plans within the Middle East region. Furthermore, the role identifies and communicates proposed scope of work to the service organization to ensure maintenance support and technical service to existing and new customers. The role includes the commitment to develop and maintain tools to create synergies and increase the effectiveness and productivity of the service operations activities across the ME region, whilst applying the Eaton standard work practices as defined by EBS and driving Eaton’s Zero Incident Safety Culture.
The territory under Service Sales Manager’s responsibility will be Middle East region including GCC; KSA, Egypt and Levant.
المهارات
Essential Functions:
- Develops and drives the ME Service Strategic Plan to ensure growth and sustained profitability in line with Eaton’s coverall Strategic Goals. Achieves/exceeds annual targets as set in Profit Plan and APEX.
- Manages large key accounts, tracking of customer and market/technical developments and detects business opportunities (utilize the install base). Understands major competitor’s tactics, organization, distribution, strategy and pricing.
- Works to put in place long term agreements with target accounts, aiming to cover installation services, planned maintenance, call out services, spare parts management and engineering services.
- Supervision of quotations, orders and service contract management. Deals with customer disputes, complaints and quotes professionally. Report out financials.
- Conducts regular team meetings in order to update employees about work in progress and results and to enhance teamwork and motivation.
- Creates synergies and increases the effectiveness and productivity of the combined sales and service teams. Manages and optimizes work processes, identifies and develops possibilities for future growth and bringing them to the attention of the relevant team.
- Ensures that the highest level of safety standards are implemented and aligned with MESH; Eaton’s Zero Incident Safety Culture as well as National guidelines, procedures and certificates (VCA, BA4-5,…) Initiates and drives process improvement actions based on regular on-going evaluation of performance results. Champions change.
Qualifications:
- Min of 8 years’ experience as technical / services Sales, with at least a few years of experience as a people leader in Service/technical sales
- Preferably graduated as an engineer, with experience within electrical equipment, such as elevators, chillers, air conditioners, heaters/boilers, fleet management etc.
- Strong business acumen with a proven ability to drive results by identifying opportunities
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الطاقة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3850494
المرشح المفضل
المستوى المهني متوسط الخبرة
https://www.bayt.com/ar/uae/jobs/regional-service-sales-manager-life-safety-division-middle-east-3850494/
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