Telesales Executive (Hindi & Arabic Speaking)

الوصف الوظيفي
The Telesales Executive is responsible for generating leads, winning business and up-selling our services.

The role holder will be part of a small business to business telesales team responsible for generating and qualifying leads by calling current, potential and existing customers and booking appointments for the Sales team. They will also be involved with various telemarketing campaigns and promotions.
The role holder will work collaboratively with all Sales Team and Account Leads to ensure that effective communication is established in order to represent Rapid Access as a market leader in access platform hire, equipment sales and IPAF training.
This role requires a self starter who will take a proactive approach to outbound calling to current and potential customers and decision makers.

KEY RESPONSIBILITIES:
New Business Development:

Participate in outbound calling campaigns to generate leads in line with business needs

Adopt a tenacious but professional approach, acting as an ‘ambassador’ of Rapid Access

Generate appointments and sales leads for the appropriate operational and sales staff to follow up

Research, identify and qualify potential customers needs and requirements

Gather relevant potential customer information over the phone to help prepare the operational and sales staff for appointment so the best possible conversion rates are achieved

Maintain constant communication with operational and sales staff to ensure smooth transition from lead generation to close

Use extensive knowledge to keep customers informed of our products and services

Look for opportunities to up-sell and cross-sell across our entire product portfolio

Develop and sustain a strong relationship between Rapid Access and our customers

Deal with all customer queries quickly, efficiently and cost effectively

Ensure customer service and customer expectations are exceeded

Sales Support Activities:
Ensure the CRM system is routinely updated with information such as call outcomes, generated leads, quotes sent and sales achieved

Complete regular reporting activities to measure self and team against agreed targets

Preparing and coordinating customer proposals and quotations

المهارات
The chosen candidate will meet ALL the essential criteria below:

ESSENTIAL

Experience in an outbound cold calling role and generating leads

Proven record in achieving targets

Ability to demonstrate effective negotiation skills and deliver convincing arguments in order to book appointments

Excellent customer service and client management skills

Ability to build rapport and build relationships over the phone

Have a confident and articulate phone manner

Excellent written and verbal English communication skills

Competence in the Microsoft Office suite including Word, Excel and PowerPoint

DESIRABLE
Experience in the heavy plant, machinery or construction related industry sector

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة البناء والتشييد
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3825584
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 4

https://www.bayt.com/ar/uae/jobs/telesales-executive-hindi-arabic-speaking-3825584/