IT Support Executive

الوصف الوظيفي
Job Purpose:
Provide thorough IT support to the business ensuring all IT functions run seamlessly.
Key Accountabilities:
• Assist IT Administrator in day to day IT operations.
• Troubleshoot network issues.
• Manage support calls from end users both local & remote.
• Managing Navision, Micros and all related ERP/CRM applications data backup.
• Installing ERP/CRM applications, antivirus software as well as all other required applications as appropriate.
• Installing new hardware (servers, computer workstations, printers, etc.)
• Setting up user accounts, permissions and maintain credential records.
• Configuring and manage site to site VPN.
• Overseeing security of all systems, especially the internet on a daily basis.
• Total desktop support locally and remotely.
• Training staff on new systems and applications.
• Day to day admin and monitoring of network use.
• Planning future improvements, suggesting IT solutions to business problems.
Lives and Advocates the Bateel Values:
• Quality
• Innovation
• Authenticity
• Integrity
People Excellence (internal/external customer engagement and relationship management):
• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
• Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.

المهارات
Experience requirement:
• 5 experience in IT industry Administration and support
• Proficiency in both verbal and written English Language
Qualification and Licenses requirement:
• Degree in Computer Science/ Computer Engineering
• UAE Driver’s License

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة التصنيع والإنتاج
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3834018
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5

https://www.bayt.com/ar/uae/jobs/it-support-executive-3834018/