الوصف الوظيفي
We are now recruiting for a Customer service and Pricing position - Freight Forwarding (Air & Sea) for a global company
• Records customer inquiries by documenting inquiry and response in customers’ accounts.
• Improves quality service by recommending improved processes; identifying new product and service applications.
• Updates job knowledge by participating in educational opportunities.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
• Prepares for customer inquiries by studying products, services, and customer service processes.
• Accomplishes customer service and organization mission by completing related results as needed.
• Monitors and update commercial price lists
• Validates sales quotations for accuracy and profitability
• Develops a system of communication, documentation and review of internal and external comparative pricing data
• Identifies opportunities to optimize sales and profitability through pricing strategies
• Consults with sales and marketing teams to develop proposals
• Prepares multi-year cost and pricing models that may include labor, materials, subcontracts, travel and other relevant costs
• Provides pricing analysis for management
• Performs margin and pricing analysis to support business initiatives
المهارات
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تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف/التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3833258
المرشح المفضل
المستوى المهني متوسط الخبرة
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