الوصف الوظيفي
Key responsibilities
- Deliver a positive customer experience for all customers and ensure a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
- Receive and resolve customers queries via all communication channels.
- Complete pro-active and self-initiate face to face visits with customers for client maintenance, and resolution of specific issues.
- Identify ways in which cost-effective value adding service can be provided to specific clients.
- Ask customers for additional, profitable cargo, either in response to Sales opportunities or own opportunities.
- Execute new customer onboarding process to the standard required based on the specific activities outlined.
المهارات
We are looking for
- An energetic candidate who will grow along with the company.
- Possessing demonstrated skills such as communication skills i.e. verbal, written as well as proficiency in English.
- Ability to handle change energetic, passionate and fast to learn new things.
- Building solid rapport over the phone and maintain a strong network of customers overcoming objections making decisions.
- Ability to work under pressure and stay organized with the ability to prioritize.
- Ability to pitch ideas and think outside the box.
- Degree qualified.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الشحن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3832187
المرشح المفضل
المستوى المهني مبتدئ
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي
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