الوصف الوظيفي
Our client is a Dubai based company who are seeking a Shared Services Manager to join their expanding team. The purpose of this role is to manage and oversee a centralized Shared Services team where all or most of the service for applicable function is performed from a centralized location. You will develop and implement controls and procedures to ensure that tasks are done in an accurate timely manner. You will establish metrics and monitor departmental efficiency. You will ensure that staff are kept up-to-date with changes to policies and procedures. Our clients’ working week is Monday-Friday 10am to 7pm, not Sunday to Thursday.
Description:
• General administration - managing day-to-day activities. Must lead the organization and provide development in short term and long-term operations performed
• Maintain operations by directing all activities which are performed daily, weekly and monthly.
• Interacting with functional leads / managers
• Review performance of the team members and responsible for conducting training or development opportunities for them
• Onboarding and Training new employees.
• Formulate and implement policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures
• Analyze and evaluate business processes and recommend actions to streamline processes, improve operational efficiencies and identify opportunities for reducing operational costs
• Produce and analyze weekly / monthly KPI’s, dashboards and analytics to measure and improve performance
• Assist in recruitment and placement of required employees; establishment of organizational structure; delegation of tasks and accountabilities
• Establish work schedules. Supervise employees. Monitor and evaluate performance in partnership with the functional leads
• Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions
المهارات
Criteria:
• Minimum of 5 years of relevant experience
• Excellent verbal and written communication with levels of the organization including senior leadership
• Exceptional interpersonal and listening skills – emotional intelligence
• Mature judgement, negotiation and leadership skills
• Sharp analytical and problem-solving skills
• Results oriented/team work/self-motivated
• We are not looking for Indians or Pakistanis as our client is looking to diversify their team
• As well as excellent written and spoken English an additional European language would be an advantage especially French or German
• Working week is Monday-Friday 10am to 7pm
• Must currently reside in the UAE
Due to the high volume of candidate applications only successful candidates will be contacted.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الخدمات الإستشارية
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي إدارية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3803596
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الإمارات العربية المتحدة
https://www.bayt.com/ar/uae/jobs/shared-services-manager-up-to-aed-16-000-per-month-negotiable-dubai-3803596/