Business Relationship Management - Functions (Managerial Role)
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الوصف الوظيفي Be the advocate for IT to Business and Business to IT Act as the liaison between the business units, technology teams and support teams. Manage escalations from business for IT demands, clarifications or issues (including service issues) and resolve the escalations to the satisfaction of both business and IT stakeholders Drive strategic partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation. Ensure initiatives align with global and regional business vision, strategy, and IT goals. Elicit requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops etc.) Works with business units to manage and prioritize products and service. Analyzes potential solutions to estimate value to the organization and return on investment (ROI). Evaluates information gathered from multiple sources, reconciles conflicts, and decomposes high-level information into details. Initiate meeting with business to understand problem statement Convert problem statement into business requirement. Explore if business requirement can be met with existing services. Liaise with Solution architecture team to get high level solution design, solution cost, effort estimation. Perform high level cost benefit analysis. Liaison with Capacity management team for delivery timelines for business demand. Analyze ROI for the solution. Prepare Business case. Get business approval on budget. Ensure value realization in alignment with the business strategies and within agreed timelines. Engage stakeholder till solution is delivered Work closely with LMIT Solution Architects, BA’s and SME’s to clarify questions/issues coming from business across functions (Finance, Supply Chain, Retail etc.) Liaise with the corporate functions (Supply Chain, Finance, People & HR, Shukran and Web Team) to gather their requirements/problem statements, probe into the details of the business process and ensure that requirements are validated with concepts for the solution to be designed as a Landmark gr المهارات Minimum of 10+ years of relevant consulting work experience in shaping and delivering. Required Knowledge and Skills Business domain, data/content and process understanding Familiarity with relationship management Knowledge of Cost Benefit Analysis Good understanding of business strategies Knowledge of filtering requests as per responsibilities of BRM role Good to have: Excellent risk and management skills Key Behaviors and Competencies Track record of remaining unbiased toward specific technologies or vendors Ability to identify strategic objectives and align demand in an effective manner تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/business-relationship-management-functions-managerial-role-3783360/ |
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