OTI (Order to Invoice) & Sales Administration Manager

الوصف الوظيفي
The Manager – Aftermarket Sales, Sales Administration and OTI is an integral part of the Sales Team of Smiths Detection Middle East FZE carrying the departmental coordination responsibilities and will be the focal point of contact point for all Sales & OTI queries.
The role plays a key role in supporting the aftermarket and sales team and provides an important link between the sales manager and the client. Working in a challenging and competitive environment, processing all sales-related paperwork.
Specific responsibilities include dealing with invoices, chasing up overdue payments and monitoring ongoing orders.
Ideal incumbent for the role are efficient and adaptable managers with good all-round administrative abilities, including a working knowledge of spreadsheets. They must have excellent customer service skills and have excellent organisational skills.
Secretarial skills are an added advantage.
The incumbent must possess a proven track record for timely delivery and customer satisfaction,
The individual is someone who will bring knowledge and creativity to the position as well as have the discipline to drive results and follow established fundamental processes.
Understand the Middle East and the legal requirements of working in the region.
Duties and Responsibilities:
• All back office coordination and support activities pertaining to the Sales Department including the OTI activities.
• Customer facing role in keeping customers informed of delivery schedules, documentation requirements etc.
• Responsible for timely Data Entry and Maintenance of SAP data pertaining to Sales Department. [Timely Preparation / entry of sales documents such as enquiries, quotations, sales orders, STO’s etc.]
• Responsible for the up-to-date maintenance of pipeline data in SAP through regular interactions with the Sales Managers.
• Management of OTI
• Ownership of OTI invoicing
• Order backlog and pipeline
• Forecasting/budget of OI, pipeline sales and margins in line with entity/revenue streams
• Market review (orders and revenue)
• Support and co-ordinate the sales department with activities such as Vendor Registration, preparation of bid/ tender responses etc.
• Pro-active coordination within all the departments of the organisation to ensure smooth flow of business to help reach the organisation and sales team objectives
• Ownership of consolidating and maintaining quality and current sales data in SAP (Pipeline, Revenue etc.).
• Support Report compilation and data analysis of the following reports:
1. Weekly Quotes/Won/Lost order reporting (Extracted from SAP)
2. Weekly Order Intake Report (Extracted from SAP)
3. Bid Track Report on a monthly basis (Updated Extracted from SAP) – Provide Analysis such as Enquiry to Quote ration, Quote to Order Ratio, Margin Analysis across product portfolio’s etc.
4. Bid Track Slide on a monthly basis
5. Monthly Order Intake Report (Extracted from SAP)
6. Expected Order Intake Report (Extracted from SAP – Three month rolling forecast)
• Owner of the SDME Sales SharePoint
• Monitor and analyse dashboards, metrics and analytics for sales
• Document decisions, policies and findings for multiple audiences
• Any other related tasks assigned by the Management Team to this role from time and time and not covered above.
Responsibilities
• Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
• Verify stock availability of products with each Smiths entity
• Inform sales and customers of ship dates and delays
• Follow up on status of open quotations internally with the Sales Team and update in SAP accordingly.
• Data Entry and Maintenance of SAP data pertaining to Sales Department. [Preparation/Entry of sales documents such as enquiries, quotations, purchase requisition, sales orders, etc.]
• Ownership of consolidating and maintaining quality and current sales data in SAP.
• Support for Sales Department such as Vendor Registration, preparation of bid / tender responses etc.
• Pro-active coordination within all the departments of the organisation to ensure smooth flow of business.
• Complete invoicing transactions in SAP
• Track shipments to confirm invoicing complies with all terms and conditions

المهارات

• University degree in Accounting or similar field
• A minimum of 4 years of related experience. Experience of working in a multinational and multicultural environment
• Computer proficient Advanced Excel skills, competency in use of all programs within MS Office Suite and aptitude for learning specialised software programs.
• SAP experience is an advantage, Sales & Distribution
• Knowledge of accounting principles
• Strong communication and problem solving skills
• Strong attention to details
• Customer focused
• Willingness to perform tasks outside of job scope
• Team Player and a can-do attitude a must
• Ability to work independently
• Deal with different personalities and overcome communication barriers, able to work effectively in a multicultural environment
• Solid communications skills both verbal and written and a strong orientation for customer focus and teamwork.
• Language skills in English is required.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الهندسة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3783739
المرشح المفضل
المستوى المهني متوسط الخبرة

https://www.bayt.com/ar/uae/jobs/oti-order-to-invoice-sales-administration-manager-3783739/