Sales Assistant (UAE, Saudi Arabia, Oman, Qatar, Kuwait)
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الوصف الوظيفي The role holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service. Accountabilities • Describes product features and benefits; demonstrates the use and handling of the product • Educates clients on brands quality standards and specifications • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase • Provides information to customers on warranties, features, specifications, maintenance and care of products. • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard • Maintains awareness of new product launches, promotional events and sales • Achieves sales targets by using sales techniques, up-selling and cross selling • Ensures promotions and pricing are accurate and in line with company standards and policies • Computes sale prices and discounts as applicable; Maintains sales records • Receives and processes cash, changes and credit payments and generates invoices and receipts • Operates as a cashier and be consistently accurate in money handling (in case applicable) • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures • Adheres to loss prevention, inventory controls and standard operating procedures of the company • Provides assistance in store merchandising in product placement and arrangement • Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times Self-Management: • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development • Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth المهارات Experience Skills Language skills تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/sales-assistant-uae-saudi-arabia-oman-qatar-kuwait-3780087/ |
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