Sales Support & CS Coordinator (Temp)

الوصف الوظيفي
About the job Sales Support & CS Coordinator (Temp)
Our client is a Holding Group Company, having a wide range of industries, including FMCG, Hospitality & Real Estate, etc.

They are looking to hire a Temporary Sales Support & CS Coordinator for a 6-months extendable contract who can join their Dubai team immediately.

Candidates having their own visa or under family sponsorship is a priority.

Qualifications:
Bachelor’s Degree

Minimum of 2 to 3 years of UAE experience as a sales coordinator in the food industry.
High-level communication skills and ability to establish credible relationships with a variety of stakeholders.
Ability to establish rapport through a variety of communication mediums.
Strong personal accountability matched with the ability to integrate within the team-focused environment.
Excellent proficiency with Microsoft Office applications especially Excel (vlookup, pivot table, etc). Access skills is a definite advantage.
High levels of personal integrity and organizational skills.
Passion for delivering results, and personal accountability for performance.
Responsibilities:
Provide the first point of contact for all customer inquiries.
Proactively address customer concerns and requests.
Promote the organization’s products and services to customers and prospects through all touchpoints.
Make outbound calls to existing customers, or in response to a new customer inquiry.
Arrange dispatch of samples and/or product information to existing customers and new prospects.
Manage credit note requests, including investigation, authorization and processing in a timely manner and in accordance with the Group policy & procedure.
In conjunction with the BU, prepare various reports & registers, including taking action where required. This includes Enquiry Register, Complaints Register, Sales Reporting and Business Summary Reports.
Provide sales support to all sales personnel, including preparation & distribution of regular customer reports and managing customer queries.
Manage, update and maintain a customer database.
Adhere to and promote compliance within the team ensuring adherence to group policy and procedure.
Raise Sales Orders and administer these in ERP.
Create Pro Forma Invoice and send to customer, Price Quotes, Invoices
Manage and report on the progress and delivery of customer orders that are placed with manufacturing plants.
Give support to sales department on forecasting reports as required.
Assist with marketing support at local level & liaise with Group when required
Work Location: Business Bay, Dubai, UAE
Work Schedule: 8:30 AM to 5:30 PM / Monday to Friday
Target Start Date: 11th April 2022

تفاصيل الوظيفة
منطقة الوظيفة الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد

https://www.bayt.com/ar/uae/jobs/sales-support-cs-coordinator-temp-64416567/