الوصف الوظيفي
TINT WORLD® IS AMERICA’S LARGEST AND FASTEST GROWING WINDOW TINTING AND AUTO STYLING CENTER FRANCHISE.
Tint World will open its doors in the UAE in June
Tint World® specializes in auto window tinting, car audio video, auto security, styling accessories, auto detailing and reconditioning services. Tint World® is also the leading franchised provider of automotive, residential, commercial, and marine window tinting and security film services.
Job Description:
General Operations: · Establish primary goals of the Company with approval of MD such as; Revenue, Gross profit, Net Profits and capital investment for the year. · Set top goals for the company for the current month, quarter and year. Introduce action plan and initiate implementation of action items on this list. · Conduct periodic review of staff achievement against plan of all key metrics like; Revenue, and Service delivery, Expenses, Inventory, Capital Expenditure, Quality and Service. · Constantly look at improvisation to cut costs where necessary and prudent. Evaluate and optimize inventory. Conduct Periodical review of critical suppliers for quality, cost and reliability · Visit all branch offices and evaluate their needs, performance, personnel and cost-effectiveness. · Evaluate technology implementation and optimize within budget constraints. Financial Issues: · Set and Review budgets of all branches for reasonableness of assumptions, quality of projections and relevancy in light of company’s objectives and goals. · Evaluate asset utilization and re-deploy assets where appropriate · Evaluate problems and strengths revealed by the financial statements. Service / Marketing / Sales: · Review and evaluate service fulfilment timelines, budget forecasts and quality of service/repairs, procedures and controls. · Identify the best and the unhappy customers, as well as the company’s image in the marketplace. · Analyse competition and develop strategy to ensure the competitiveness of Tint-world in the market place. · Design and evaluate pricing models and adjust accordingly. · Budget and Evaluate expenditures and effectiveness of marketing and advertising for media, trade shows and market research and adjust accordingly. Update and expand web presence. · Set and evaluate targets, and incentives, for employees · Evaluate customer and technical support, warranties, guarantees and after-sales service. Service Operations: · Leading and coordinating all jobs performed at the shops · Quality control to make sure all jobs are performed to shop’s standards · Ensure service delivery/job done matches customer requirement · Monitor jobs done at the workshop for payment and service compliance · Conduct final inspection upon completion of service inside the workshop if possible · Check equipment used, and replace if required · Approve request for spare part and other auto accessories Systems & Controls: · Educate team members on service delivery policies and implement an effective alert system to track deviations · Point out possible loopholes/gaps in the system to the MD and suggest remedies for improving internal controls · Ensure compliance with all statutory and legal requirements on matters pertaining to service delivery and material used in customers vehicle Regulatory and Legal Compliance: · Ensure the company is in compliance with all required regulatory and licensing agencies, etc. and if not, take action to resolve these issues. · Where applicable, ensure all patents, trade secrets, trademarks and copyrights are properly filed and appropriate protections are in place. · Ensure no law violations have occurred and if they have, take immediate steps to remedy them, or mitigate their impact.
المهارات
Qualifications and Skills include: · MBA. · Experience in retail operations · Experience in automotive industry is a plus · Must have sales experience of at least 5 years. · Obsession with customer satisfaction. · Management experience leading other co-workers. · Self-driven and motivation to achieve business goals and customer service standards. · Fluent in spoken and written English, Arabic is a plus. · Available to start soon
تفاصيل الوظيفة
منطقة الوظيفة العين, الإمارات العربية المتحدة
قطاع الشركة السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3803871
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
الجنس ذكر
العمر الحد الأدنى: 26 الحد الأقصى: 40
https://www.bayt.com/ar/uae/jobs/automotive-care-retail-store-manager-3803871/