الوصف الوظيفي
Specifically, you would be responsible for performing the following tasks to the highest standards:
Perform assigned duties as directed by department manager and direct supervisor.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Greets customer immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlets hours, special VIP programs, events, etc.
Receives special requests from guests, and responds appropriately of forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs.
Added Benefits:
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
المهارات
An Intern serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fillt his role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Willingness to learn
Passion for excellence in service and team-work
Eye for detail to achieve operational excellence
Determination to succeed
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Ability to work a variety of shifts including weekends, days, afternoons and evenings
تفاصيل الوظيفة
منطقة الوظيفة العين, الإمارات العربية المتحدة
قطاع الشركة الضيافة/السياحة/السفر
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3788723
المرشح المفضل
عدد سنوات الخبرة الحد الأقصى: 20
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأقصى: 20
https://www.bayt.com/ar/uae/jobs/operational-intern-front-office-3788723/