Assess and resolve issues relating to transportation, customer problems, import and export and logistics systems.
Maintain detailed and accurate logistics data for daily, weekly and quarterly reports including usage metrics, customer issues and resolutions, training records, work logs and schedule documentation.
Provide comprehensive logistical support daily for both inbound and outbound shipments, including verifying safety procedures and overseeing quality assurance.
Work to improve the logistics process by negotiating with suppliers and customers, increasing efficiency, reducing unnecessary steps and creating innovative solutions for logistical issues.
Analyze the financial impact of logistical processes and proposed changes to determine maximum efficiency in terms of routing, transportation modes and resources while continuing to meet customer requirements.
Coordination with numerous departments as well as multiple clients and carriers, ensuring that all import and export traffic gets delivered on time in the most efficient and cost-effective way possible.
Create policies, safety procedures, risk management programs and supply chain processes as needed to increase logistical efficiency and cost-effectiveness.
Ensure carriers, shipping and receiving personnel and other logistical areas comply with safety standards and legal requirements.
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