الوصف الوظيفي
Manage inbound and outbound calls in a timely manner.
Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
Build sustainable relationships and engage customers by taking the extra mile.
Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
المهارات
Proven track record of handling all the duties and responsibilities of a call center agent or associate.
Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Polished convincing and negotiations skills.
Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
Arabic speaker is a mandate.
تفاصيل الوظيفة
منطقة الوظيفة أبو ظبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الرعاية الصحية الأخرى
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
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