This role is instrumental to the ongoing implementation and development of the technology strategy, the Business Technology and Innovation Manager will act as a business partner to advise business units on the correct technology to service each division.
This is an exciting opportunity to join an evolving, innovative, customer centric business. In this role there will be a key focus to ensure efficient technology services are delivered both within and outside of the organisation, whilst ensuring world class customer experience.
The ideal candidate will have a strong background working in transformation roles within the utilities sector, you may also come from a consultancy background advising on IT transformation programmes globally.
Key responsinilities:
• Development and implementation of an IT strategy and operating model aligned to the Group s broader long term IT vision.
• Lead and manage all employees in the Technology and Innovation division.
• Develop and mentor the team, identifying the require skills and knowledge to build success.
• Communicate the Group s strategic objectives to the team, promoting company culture and values.
• Advise Senior Business leaders about updates on the implementation of strategy roadmap and transformation plan.
• Manage relationships with IT suppliers to improve the Group s overall IT performance and the roll out of new systems.
• Lead all customer facing transactions in line with Group customer strategy whilst continuously supporting the Group s customer focused culture.
• Lead and manage the team in performing delegated tasks, aligning on company goals, performance reporting and continuous improvement of the Division.
• Promote cross functional collaboration with Senior leadership across internal teams
• Lead the identification of technology needs to ensure that divisional processes are performed efficiently and cost effectively.
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