- Resolve the queries arising on usage, ordering , support etc from Platform App in stipulated time as agreed in SLA.
- Achieve the dealer engagement numbers through App against set target for assigned Partners.
- Number of dealers and instore staff acquired and maintained , Achievement v/s Set Targets.
Desired Candidate Profile
To lead and support the field enablement team by providing direction, guidance, right information and technical support to drive sales through platform App, dealer acquisition, staff enrolment, dealer engagement, incentive pay out management and resolution of customer queries within reasonable time