Sr Customer Success Rep

الوصف الوظيفي
Improve business and family comfort, protection and productivity

Serve as the primary liaison to customers during the deployment phases of a project. You will ensure all services are deployed following the Professional Services Methodology. You will manage each customer account through the full lifecycle to meet project milestones. You will interact with various customer representatives throughout the process. You will generate and deliver estimates to the customer. You will implement proof of concepts and/or production systems and provide all necessary training. You will generate and/or maintain all project documents. You will conduct post implementation site audits. You will be responsible for complex, in-depth technical support and product assistance.

Key Responsibilities

Project Management
Customer Support
Methodology Deployment
System Training
Document Maintenance
Technical Support
Estimate Creation
Account Management

المهارات
YOU MUST HAVE

Bachelor’s degree, or equivalent. Some experience in the field.

WE VALUE

In-depth technical experience
Knowledge of networking concepts, protocols, and diagnostic tools
Demonstrated success in effectively influencing and motivating diverse project teams
Previous experience in delivering training
Experience in programming, database management, and cross-platform environments
Ability to interpret trends using statistical analysis

تفاصيل الوظيفة
منطقة الوظيفة أبو ظبي, الإمارات العربية المتحدة
قطاع الشركة الاستشارات الهندسية العامة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/sr-customer-success-rep-4273840/