Facilities Manager

Job Description and Requirements
The Job Opportunity

The Facilities Manager is responsible for the day to day management of the service delivery by in house staff, and appointed service providers across the contract, including liaison with other key support staff providing guidance and direction as required. To provide continuous oversight and monitoring of performance for both Hard and Soft services and to liaise with other departments and key stakeholders on all FM matters. The position will be responsible for ensuring compliance with Serco financial, commercial, service delivery, risk mitigation and achievement of contractual targets of quality, safety, and service reliability.

The role is essential to support growth, both for new and existing contract opportunities, ensuring FM services are effectively managed and delivered to the highest standard.

Key accountabilities

Management and coordination of all Facilities Management Services and deliverables across multiple contracts
Manage all activities by contractors and service providers for the delivery of FM services. Audit & control of KPI and SLA related to contractual obligations
Responsible for the Facilities Management Service including QHSE policies, procedures, and systems that support a safe and professional work ethic and that it remains relevant and up-to-date ensuring they are aware of the Serco Integrated Management System (IMS), UAE legislation, regulatory compliance and industry best practice
Management and leadership of the Facilities Management administrative staff and service providers across all disciplines and departments.
Production of monthly and annual operational reports to both specified timeframes and ad-hoc requests as required. Reports will provide technical details were required for the services, KPI’s and other relevant information
Develop, manage and deliver any additional Facilities Management services as required by the client and key stakeholder.
Carry out audit and inspection on the service provider’s contractual obligations and performance. Sample work orders and ensure completion per quality expectations and SLA
Procurement of service from a specialist service provider, including preparation of scope, tendering, engaging, monitoring and sign off of service reports and consequent approval to process payment
Provision of reports and other documentation (daily, weekly, monthly, quarterly and ad hoc) directly and from service providers as required
Contribute to the preparation of Budgets, financial monitoring and cost controls
Implement and manage continuous improvement & environmental initiatives, projects and programs across all areas of the departments including service delivery, staff engagement, cost reductions, and innovation
Establish effective and successful relationships with stakeholders
Deputize for, and undertake other tasks as directed by the Management
What we are looking for in our candidates:

Proven experience in facilities management and the built environment, with a combination of hard and soft services, experience being desirable
A highly motivated, flexible individual with energy and drive. Have good planning abilities, an analytical approach to problem-solving and a good knowledge of built environment technology
Good communicator at all levels with the ability to demonstrate strong knowledge, advice, and guidance to support the client and key stakeholders
Must have had extensive experience of managing multi-disciplinary teams in addition to integrating staff from different departments
Specific requirements

Western qualified Degree holder in Facilities Management discipline
At least 5 years of Facilities Management experience in a reputable FM services company
Min. 2 years of Managerial experience in FM services delivery
Experience in managing multiple teams

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/abu-dhabi/117913-Facilities-Manager-at-Serco