Operations Solution Architecture Senior Manager
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Job Description and Requirements Interpret and translate client requirements into a solution that can be configured from a standard set of offerings. Operate as a single point of contact or as part of a team (on large deals with multiple Solution Architects) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the delivery organization. Responsibilities Single Point of Contact Accountabilities • Managing all Operating Group, senior client buyer and functional owner relationships for the designated solution • Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics) • Managing the sales team, Subject Matter Experts required during the sales process and the communication/collaboration with delivery organization(s) • Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards • Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions • Identifying leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals • Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver • Orchestrating the action points coming out of the opportunity Quality Assurance process Solution Planning and Deal Shaping for Qualified Deals • Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings • Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan • Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with delivery organization(s), Solution Management (if applicable) and CTS to deliver the defined scope of services • Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups • Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions •Requires identifying and assessing complex problems for area(s) of responsibility. Creates solutions in situations in which analysis requires in-depth knowledge of organizational objectives. •Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility. •Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters. Expectations •Requires identifying and assessing complex problems for area(s) of responsibility. Creates solutions in situations in which analysis requires in-depth knowledge of organizational objectives. •Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility. •Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters. Qualifications Minimum 15 years of relevant experience Ability to meet travel requirements, when applicable Professional Skill Requirements |
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