- Supervise performance and appearance of cashiers.
- Arrange rosters.
- Exchange foreign currencies.
- Achieve customer needs.
- Organize work flow, handle and solve problems between customers and cashier.
- Contact FX Manager for approvals on different issues.
- Arrange end-of-the-month reports.
- Try to solve any difficulties to make job easier.
- Ensure customer service and quality standards are adhered to.
- Maintain Client Relationship Management.
- Maintain Customer Focus.
- Ensure that correct pricing is given to clients.
- Work on maximizing company revenue.
- Involve in team responsibilities.
- Maintain computer-based and paper files, answer office inquiries and perform administrative tasks.
- Ensure adherence to audit policies and correct audit procedures.
Ensure adherence to all operating and security procedures
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