Data & Insights Analyst

Job Title: Data & Insights Analyst

Organization: Greenpeace MENA

Department: GP MENA Engagement Department

Reports to: Engagement Director

Location: Job is based in MENA region

OVERALL PURPOSE

The Insights Analyst conducts data analysis and reporting in order to track the progress of our public engagement strategies, inform decision-making, and identify best practices, risks, and new opportunities.

SCOPE

The post holder is responsible for centralizing, cleaning, and analyzing data in order to provide relevant insights for decision-making in the areas of engagement, campaigning, and digital fundraising in a timely and punctual manner. This role will also lead the development of Greenpeace MENA’s data strategy, including the establishment of data standards and governance.

RESPONSIBILITIES

DEVELOP a Greenpeace MENA data strategy, data standards, and data governance in collaboration with key staff.
IMPLEMENT data collection, data cleaning, data munging, data tagging, and other data preparation needed to deliver the required reporting and analysis tasks.
ANALYZE different datasets in order to transform raw data into actionable insights and recommendations that support ongoing performance monitoring and inform decision-making.
CREATE and maintain strategic reports and dashboards.
LEVERAGE website and audience data to draw insights, develop hypotheses, and proactively implement testing opportunities for campaign, engagement, and FR efforts.
ESTABLISH GP MENA’s best practices and standards for online tracking, reporting, testing, and optimization of projects.
TRAIN and coach key staff on data, insights, and reporting literacy.
COMMUNICATE results, insights, and learnings to various stakeholders using data visualization and presentation tactics.
COLLABORATE with different teams to help them define clear requirements for testing, monitoring, analysis, and evaluation of projects.
HOLD internal stakeholder and external vendor relationships and be accountable for data projects delivered by third-party vendors.
CONTINUOUS IMPROVEMENT by keeping abreast of the most recent methodologies, trends, and best practices in data analysis and insight development. Identify opportunities to enhance research techniques and data processing
OTHER: any other duty, as appropriate to the post and as delegated by your line manager.

QUALIFICATIONS, SKILLS, AND EXPERIENCE

Educational Qualifications

Bachelor’s degree, ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, data science, statistics, economics or finance)
Experience & Skills

At least three (3) years of experience in a data analysis and insight role or equivalent experience gained through professional qualification
Strong experience with Google Analytics, Google Tag Manager, Google Looker Studio, and Google Sheets
Strong understanding of social media and other media analytics tools, as well as social network native reporting platforms
Proven strong experience with digital reporting and metrics
Proven ability to draw out the ‘why’ behind analysis and reporting requests in order to maximize the usefulness of the analysis you produce
Good stakeholder management experience and comfort presenting to senior teams
Strong written and verbal data storytelling skills, with the ability to share analysis in a way that feels accessible and actionable to non-technical colleagues
Excellent written and verbal communication skills in English language, with the ability to present complex information in a clear and concise manner
It is desirable to have experience with dashboard and reporting tools, e.g., Tableau and Google Data Studio
Understanding CIVIS Analytics and Hubspot would be a bonus
Experience with any data analysis programming language, such as SQ and/or Python, would be a bonus
Proficiency in using accounting software and the Microsoft Office Suite, particularly Excel

Organizational Competencies

Ability to build strong interpersonal relationships, in particular working with cross-cultural and global teams
Good planning and organizing abilities
Good time management
Ability to manage multiple projects simultaneously and work effectively with very tight deadlines and in stressful situations
Autonomous, flexible and agile
Knowledge sharing

Behavioral Competencies

Assertive and persistent, demonstrate the ability to effectively lead an operation from inception to completion
Act with integrity consistently
Ability to adapt to changing circumstances and work in a fast-paced environment
Demonstrate a positive mindset and solutions-oriented attitude
Demonstrate openness and curiosity to test new ideas and learn

Commitment

Commitment to Greenpeace’s core values in response to environmental and peace issues through non-violent, direct action-led campaigning in line with its mission.

Disclaimer

Greenpeace MENA is committed to achieving diversity within its workforce and encourages applicants irrespective of gender, nationality, disability, sexual orientation, culture, religion, and ethnic background to apply. All applications will be treated with the strictest confidence.

How to apply

Please send your CV and Cover Letter to this link or to no later than September 4, 2023