Motivating staff to achieve performance targets through creating a fair and healthy workplace.
Developing employees in every contact point, and ensure they are following the required structure for the interactions that ensure high-quality performance .
Coach, develop, motivate, monitor, and follow up on team members’ performance, quality, and adherence for improving productivity and skills to ensure people development and high performance .
Monitor team performance, quality, and adherence, take appropriate actions to improve team achievements .
Supervise workforce management on the team level, problem resolution, and recommending corrective actions to ensure optimum performance, quality, and adherence
Respond to customer questions when escalated through communication means to ensure customer satisfaction .
Analyze and evaluate team results and communicate issues, with the concerned interface via the proper communication way to ensure the enhancement of the team operation workflow and customer satisfaction
Make decisions for improvement opportunities .
u can send your cv on what’s up 1025263889
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.