Urgently needed Call Center Agent:
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customer complaints received via phone, email, or social media.
- Update customer’s data.
Years of experience: More than 2 +
Location : Sheraton Heliopolis
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